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Lennar Mortgage moves servicing operations to ICE Mortgage Technology

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Industry Spotlight
Friday, March 22, 2024

Lennar Mortgage will move its servicing operations onto the ICE Mortgage Technology Mortgage Servicing Platform (MSP) to streamline its processes. Lennar expects to see increased efficiencies and compliance support from the integration of the systems via the ICE end-to-end technology ecosystem, according to a press released by the Intercontinental Exchange, Inc.

“Lennar values the relationship we’ve developed and strengthened with ICE over the years,” Lennar Mortgage President Laura Escobar said in the release. “We also see the clear benefit in leveraging the deep integrations between Encompass and MSP. Our loans are serviced in-house for a brief time, which means risk management, regulatory compliance, and customer-facing capabilities need to perform from minute one. It also means we need to be able to move loans quickly and seamlessly from origination into servicing, and then on to their final destination just as easily. ICE’s mission to digitize and streamline all aspects of the housing finance lifecycle aligns perfectly with our goal to create the world’s simplest path to homeownership.”

Lennar said it selected MSP for its strong focus on regulatory compliance and risk management, and for MSP’s ease and digitization of servicing transfers, the release states. By using MSP in conjunction with Encompass, Lennar hopes to reap the benefits of a seamless, digital mortgage ecosystem, which will lower costs, save time and engage customers across its lending and servicing channels. Lennar also plans to use multiple data and analytics solutions powered by ICE’s rich mortgage dataset to further help mitigate risk and gain critical insights to support data-driven decision making.  

In addition to Encompass and MSP, Lennar will incorporate ICE’s consumer-facing Servicing Digital. This will provide borrowers with self-service capabilities and information about their loan, property and neighborhood. It also serves as a channel for mortgage holders to seek assistance in times of distress.

With Lien Alert, an efficient, cost-effective portfolio monitoring solution, Lennar will receive early notifications of critical property-related events, helping the company respond quickly to competitive pressures and proactively manage risk, according to the release. ICE’s loan-level dataset, McDash, which the release touts as the “deepest and broadest such repository in the industry,” will give Lennar an unparalleled view of mortgage performance across the U.S. for benchmarking and strategic planning. Combined with the Actionable Intelligence Platform (AIP), Lennar has said it will be able to proactively monitor and manage their operations, using data to support organizational-level decision-making.

“ICE is digitizing and improving every aspect of housing finance for our clients, including both long-term servicers and interim servicers like Lennar,” ICE Mortgage Technology President Tim Bowler said in the release. “By choosing MSP to work in concert with Encompass, Lennar is unifying the typically disparate halves of the mortgage equation, and will be well positioned to originate new loans, service them, and transfer them efficiently, while supporting changing regulations and safeguarding their customers’ personal data.”

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