Xactus recently announced that
Michael Crockett to be the new chief operating officer (COO) for the mortgage
verification technology provider. Crockett previously served as the company’s chief
data officer.
In his expanded role, Crockett will
oversee Xactus’ day-to-day operations and key departments, including credit,
verifications and tenant-screening, according to a press release. He also will
lead the strategic advancement of the company’s data innovation and quality
assurance/quality control initiatives. Additionally, Crockett will be tasked
with evaluating internal and external customer experiences, focusing on
enhancing service quality, delivery and technical support.
“Michael is a true innovator and leader. I’ve been
continually impressed by his ability to navigate complex challenges and foster
genuine connections with those around him. His unique blend of operational
expertise and people skills set him apart,” Xactus President Shelley Leonard
said in the release. “I have no doubt that his contributions will continue to
play a pivotal role in helping Xactus advance the modern mortgage.”
Crockett has more than 25 years
of mortgage industry experience, helping lenders mitigate risk. Before serving
as Xactus’s chief data officer, Crockett was the company’s executive vice
president of data solutions and worked as executive vice president of product
development at Credit Plus before Xactus acquired the company in September
2021.
He joined Credit Plus in 2013
to oversee the creation of its QA/QC division. Before that, he held several
senior executive roles at a national mortgage information company, including senior
strategic executive and executive vice president of operations. He also
formerly served on several advisory boards for mortgage industry associations
and credit bureaus.
Along with the role of COO,
Crockett will serve on the Xactus Consumer Data Industry Association Board.
Crockett has a B.S. in Accounting from Stephen F. Austin State University.
“I’m honored to step into this position and help Xactus
solve new client challenges," Crockett said. "We have a rare chance
to transform verifications at scale and help lenders keep pace in a
fast-changing world. I'm looking forward to making the most of this opportunity.”