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RESPA Compliant - A Guide for Managing Your Affinity Relationships
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As an experiment to gauge the ease of shopping for title insurance at the consumer level, The Title Report employed a mystery shopper to shop for title insurance in four mid-size to large U.S. cities. Don't miss this special report as we shed light on how title agencies performed when approached by a consumer, and identify several points for discussion and future training opportunities, including customer service, education and quality control. |
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