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Trade Group Takeaways: CFPB report about credit card rates garners mixed reactions

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Banking, Consumer Protection
Friday, February 23, 2024

A new report from the Consumer Financial Protection Bureau (CFPB) points to credit card data indicating that smaller credit card issuers have “significantly lower” median annual percentage rates than the largest 25 credit card companies. The report also noted that large institutions charge higher annual fees than smaller banks.

The report includes data on 643 credit cards (430 of which were available nationally) from 156 issuers (84 banks and 72 credit unions) offered between January and June 2023.

The bureau highlighted the following three takeaways in a press release:

·        “Large issuers offered worse rates across credit scores: Whether a person has poor, good, or great credit, large issuers offer higher interest rates. For example, the median interest rate for people with good credit – a credit score between 620 and 719 – was 28.2 percent for large issuers and 18.15 percent for small issuers.

·        “Fifteen issuers reported credit cards with interest rates above 30 percent: Nine of the largest credit card issuers in the country reported at least one product with a maximum purchase annual percentage rate (APR) over 30 percent. Many of these high-cost products were private-label or co-branded cards offered through retail partnerships.

·        “Large issuers were more likely to charge annual fees: Among large issuers’ credit cards, 27 percent carried an annual fee, compared to just 9.5 percent of small firms. The average annual fee was $157 for the largest issuers, as opposed to $94 for smaller issuers.”

The report’s findings, which the CFPB plans to update every six months, elicited mixed responses from the financial sector, as shown below:

Consumer Bankers Association President and CEO Lindsey Johnson: “The CFPB’s own data simply does not support their assertions about competition in the credit card marketplace. There are more than 640 individual credit card products and nearly 4,000 banks today in this highly competitive marketplace. This may be the only time that anyone has pointed to a market with vastly different prices as an indication of competition problems.

“While this report focuses on APRs, credit card products vary significantly in a number of ways: how interest rates are calculated; whether fees are assessed; new digital and artificial-intelligence-powered product features; and importantly, the benefits and rewards they offer consumers. As a result, even within households, the average consumer has multiple credit cards. Just like any other market, people use different credit cards for different needs or preferences in their lives. Sometimes a consumer just wants a drive-thru hamburger. Sometimes a consumer wants a steak. A thriving marketplace means that consumers can choose products that may have different prices and offer features, perks, or other value that’s specific to them.”

America’s Credit Unions President and CEO Jim Nussle: “The CFPB’s new report on the credit card market clearly shows the credit union difference: Credit unions offer more affordable credit solutions to Americans than the largest issuers. With better rates and lower annual fees on average, consumers can more easily achieve their best financial lives when they partner with a credit union. This report highlights the importance of allowing credit unions to serve all Americans because big banks clearly aren’t. We will continue to fight for field of membership reforms and other policy improvements to ensure consumers’ access to credit unions and their superior offerings.”  

Independent Community Bankers of America (ICBA): On the group’s website, ICBA pointed out portions of the report noting the difference in purchase APR between the largest credit issuers and smaller issuers. The difference, the report states, translated to average annual savings of $400 to $500 for customers of smaller banks with an average balance of $5,000.

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