Freedom Mortgage, one of the nation’s largest full-service
non-bank mortgage companies and a leader in VA and government-insured lending, recently
announced plans to add 3,000 mortgage professionals and support staff over the
next six months. The company explained in a press release that the additional
staff is needed to help meet increasing demand for mortgage refinancing and
loan servicing.
Freedom Mortgage generated $8 billion in originations in May
and over $11 billion in June, a new monthly volume record and has already added
more than 1,200 new employees throughout the company since March, bringing its
employee count to over 7,000 nationwide, the release notes.
The company, which is experiencing record volume in new
originations and funding, says that it is aggressively hiring in its
servicing, sales call center, wholesale and correspondent departments as well
as its traditional retail channel. Freedom is also expanding its operations in
Oregon and Jacksonville, Florida and has entered the Texas, Michigan and
Virginia markets through acquisition.
“As our business continues to expand, robust recruiting
efforts have been necessary to ensure we're able to provide our customers with
the type of top-notch service Freedom is known for, regardless of their home
financing needs,” Freedom Mortgage CEO Stanley Middleman said in the release. “Whether
it’s keeping up with growing demand for home refinancing or helping borrowers
through forbearances, we are committed to having the staff on hand to give
every borrower the best possible experience.”
Beginning in March, Freedom moved 98 percent of its
employees to work from home without any drop in efficiency. “I was really
impressed by how well everyone made this transition,” Middleman said in the
release. “Working from home has also helped our growth, since we are not
limited by office space. As we grow and increase our market share, we'll
continue to offer work from home positions.”
Freedom Mortgage’s Fishers, Indiana location has been
recognized as a 2020 Top Workplace for central Indiana by The Indianapolis Star
for the fifth year in a row and is also on this year's Philadelphia Inquirer
list. What differentiates The Top Workplaces program is that the award is based
solely on an anonymous survey of employees that measures several aspects of
workplace culture, including alignment, execution, and connection. Being on the
list and receiving the employee endorsement is special and is attributed to the
company’s vibrant, diverse work environment, and its passion for giving back to
the community. Freedom employees are encouraged to take part in various
fundraisers and events throughout the year.
Freedom garners high ratings on Glassdoor, the top job
research site for job seekers that posts company reviews from employees. Over
the past eight weeks, Freedom's ratings on Glassdoor have soared to a 4.0
company rating, and 77 percent of employees would recommend the company to a
friend. These are higher numbers than several large national lenders.
The company has also been recognized for its top of the line
training through programs such as the Freedom Mortgage First Flyers and Fast
Track sales training for recent college graduates, as well as providing
opportunities for mortgage professionals to advance their careers. Freedom has
invested heavily in the professional development and success of its employees
by providing flexible training programs and the best technology tools to help
maximize their work and efficiency.