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Wells Fargo agrees to $35 million settlement for excessive advisory fees

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Banking
Friday, September 8, 2023

Wells Fargo agreed to pay $35 million to settle charges levied by the Securities and Exchange Commission (SEC) accusing the corporation of overcharging more than 10,900 investment advisory accounts by upwards of $26.8 million in advisory fees.

The cease-and-desist order names Wells Fargo Clearing Services, LLC, and Wells Fargo Advisors Financial Network, LLC, (collectively, Wells Fargo). The order states that certain Wells Fargo financial advisers and the company’s predecessor firms agreed to reduce the firms’ standard, offer pre-set advisory fees for certain clients and make handwritten or typed changes on the clients’ investment advisory agreements, reflecting the reduced fees at the time their accounts were opened.

In certain instances, however, account processing employees failed to enter the agreed-upon reduced advisory fee rates into the firms’ billing systems when setting up the clients’ accounts, according to the order. Wells Fargo also failed to adopt and implement written compliance policies and procedures suitable for determining whether the billing systems it adopted contained accurate data and prevented overbilling clients acquired through its predecessor firms, as well as some of its own new clients.

“For years, Wells Fargo and its predecessor firms negotiated reduced advisory fees with thousands of clients, but failed to honor them, overcharging those clients millions of dollars as a result,” Director of the SEC’s Enforcement Division Gurbir Grewal said in a release. “Today’s enforcement action underscores the need for firms growing their businesses through acquisition to ensure that their growth does not come at the expense of client protection. Investment advisers must adopt and implement policies and procedures to ensure that they honor their agreements with all of their clients, including legacy clients of predecessor firms.”

As a result of its compliance lapses, Wells Fargo and its predecessor firms overcharged certain clients who opened accounts prior to 2014 for advisory fees through the end of December 2022.

Wells Fargo paid affected accountholders approximately $40 million, including interest, to reimburse them for the overcharging. 

In addition to the $35 million penalty, Wells Fargo consented to the entry of the SEC’s order, finding that the firm violated Sections 206(2) and 206(4) of the Investment Advisers Act of 1940 and Rule 206(4)-7 and agreed to a cease-and-desist order and censure. Wells Fargo agreed to the terms of the settlement without admitting or denying the charges.

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