The Independent Community Bankers of America (ICBA) has hired Laura Pierce as vice president, relationship manager to help the organization’s Bancard clients in its eastern territory maximize their card portfolio performance.
“We are pleased to welcome Laura, a results-oriented and respected TCM Bank professional to the ICBA Bancard family,” Tina Giorgio, ICBA Bancard president and CEO, said in a release. “Laura’s extensive financial services experience will serve community banks well during this transformative time for both our industry and the payments industry overall.”
Prior to joining ICBA, Pierce held several management positions, including quality assurance and training specialist, operations manager, and contact center manager. Most recently, she worked with TCM Bank, where she was responsible for the transition of portfolio sales and served as primary contact for the converting banks. She also has been a call center supervisor for a community financial institution.