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FTC, FCC sign MOU on consumer protection matters

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Consumer Protection
Friday, May 10, 2024

Reiterating the two agencies’ continuing cooperation on consumer protection matters, the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC) signed a memorandum of understanding (MOU) following the FCC’s recent decision to restore net neutrality.

The MOU outlines parameters for coordinating consumer protection efforts between the two regulatory bodies, according to a joint press release. It formalizes the existing coordinated approach to certain consumer protection matters and details methods for sharing information while recognizing each agency’s expertise in their respective jurisdictions.

“The FTC is squarely focused on protecting Americans from illegal business tactics, from tackling AI-enabled [artificial intelligence] voice cloning fraud to fighting the scourge of robocalls,” FTC Chair Lina Khan said in the release. “We look forward to continuing to work in close partnership with the FCC. Effective law enforcement requires targeting the upstream actors enabling unlawful conduct, and having the FCC as a partner here will be critical.”

The MOU reiterates the FTC will continue to have jurisdiction over non-common carrier activities executed by common carriers. It also clarifies the FCC’s order reclassifying broadband service as a Title II telecommunications service has no impact on the FTC’s jurisdiction over voice-over internet providers.

“Consumers do not want their broadband provider cutting sweetheart deals, with fast lanes for some services and slow lanes for others,” FCC Chairwoman Jessica Rosenworcel said. “They do not want their providers engaging in blocking, throttling, and paid prioritization. If consumers have problems, they expect the nation’s expert authority on communications to be able to respond. Now we can. In partnership with our colleagues at the FTC, we will protect consumers and ensure internet openness, defend national security, and monitor network resiliency and reliability. I thank Chair Khan and her team for their leadership and cooperation in protecting consumers.”

A similar MOU has been in place since 2015, stipulating how the two agencies coordinate efforts related to telemarketing enforcement issues. The new MOU announced will take effect in tandem with the FCC’s net neutrality order. 

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