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FDIC to launch Banker Engagement Site

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Banking, Inside the Beltway
Tuesday, September 12, 2023

The Federal Deposit Insurance Corp. (FDIC) will be launching a new Banker Engagement Site (BES) through FDICconnect to provide a secure portal through which financial institutions may exchange documents, information and communications for consumer compliance and Community Reinvestment Act (CRA) examinations.

BES is being introduced as the primary tool for exchanging materials used by the Division of Depositor and Consumer Protection for examination planning, according to a release by the FDIC. The FDIC’s Enterprise File Exchange tool will continue to be used in instances where pre-planning for consumer compliance and CRA activity was initiated prior to the availability of BES, as well as examination processes not related to consumer compliance, such as safety and soundness examinations.

The new site is expected to facilitate more efficient communication between FDIC examiners and authorized banking staff. This will be particularly valuable with respect to responses to requests for information and documents throughout the supervisory process.

To improve the banker experience, the release notes, BES developers added the following new functionality and features:

·        “The ability for bank users to collaborate with the FDIC’s examination team when responding to information and document requests;

·        “The capability to submit questions and comments to the examination team;

·        “The ability to view submitted responses and documents;

·        “The capability to associate responses with specific requests;

·        “The ability to manage the bank’s user roles and permissions;

·        “The availability of informative user guides and training resources;

·        “Contact information for the examination team;

·        “Access to the pre-examination planning response provided for the previous examination; and

·        “An ability to opt-out of using BES (institutions will be provided an alternative method to respond to pre-examination planning requests and to exchange information).”

Financial institutions will be introduced to BES during their initial pre-examination contact with FDIC examiners, the release states. BES is integrated with the FDIC’s identity access system via FDICconnect for user authentication. Registration is required for external FDICconnect users to benefit from BES’s enhanced capabilities.

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