Ellie Mae announced the launch of three new solutions Feb. 29, extending its Encompass all-in-one mortgage management solution. The Ellie Mae Compliance Management System, Ellie Mae’s next generation Encompass CRM and the Encompass Mobile solutions will be unveiled at the upcoming Ellie Mae Experience 2016 user conference.
The Ellie Mae Compliance Management System allows lenders to establish compliance policies, procedures and responsibilities, educate management and staff, easily qualify vendor partners and quickly track and respond to customer complaints. Designed for mortgage lenders, banks and credit unions of all sizes, the Compliance Management System is a unified system-of-record for all mortgage compliance data.
It leverages Encompass and Mavent Compliance Service, which performs more than 370 federal, state and local consumer protection compliance reviews during the loan lifecycle, and AllRegs Online, a library of federal and state compliance resources to help lenders employ the correct policies and procedures and stay current with the latest regulatory changes.
New components that will be offered include a comprehensive learning and content management system to help employees stay compliant with current regulations, agency guidelines and organizational best practices; a one-stop resource library for due diligence documentation and resources for Ellie Mae’s broad network of vendor partners; and a best-in-class service to manage consumer complaint resolutions, processes and best practices.
Ellie Mae’s next generation Encompass CRM provides automated one-to-one marketing, compliance and business intelligence needed to capture and keep the attention of referral partners, prospects and customers.
Specifically, Encompass CRM offers automated one-to-one marketing tools, business intelligence and compliance and control tools.
The marketing tools include unique, detailed and tailored marketing campaigns, automatic prospect assignments based on individual situations and access to a library of more than 200 email template campaigns, newsletters, videos and direct mail specifically designed for mortgage targets. Content can be customized.
The business intelligence features allows lenders to benchmark against competition, identify areas for improvement and capitalize on opportunities through detailed reporting that shows productivity, return on investment (ROI) and loan originator/branch performance.
The compliance and control tools offer sophisticated, legally reviewed compliance and the best data security in the industry.
Lastly, Encompass Mobile is a robust, scalable mobile platform that is an extension of Encompass. It lets users seamlessly interact with Encompass from iPhones, iPads and Android devices without having to download special apps or install client software.
Encompass Mobile offers real-time access to pipelines, anywhere, from any device and enables the ability to take applications, order credit and lock a rate using data from the Encompass Product & Pricing Service. It was designed with the highest levels of data access and application security built-in.
“As we continue drive toward our mission of automating everything automatable in the residential mortgage industry, these best-in-class solutions extend and enhance our already powerful Encompass offering and add value for lenders of all sizes,” Ellie Mae President and CEO Jonathan Corr said. “Through the launch of our next generation Encompass CRM, the Ellie Mae Compliance Management System and Encompass Mobile, we’re enabling our customers to ensure compliance while operating more efficiently and effectively.”