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CFPB adds five to its leadership team

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Industry Spotlight
Friday, December 4, 2020
The Consumer Financial Protection Bureau (CFPB) has added five people in various leadership positions, including chief operating officer. Additions are Matthew Bettenhausen, Chris Chilbert, Janis Pappalardo, Donna Roy, and Deborah Royster.

Bettenhausen serves as the senior advisor and counselor to the director. Prior to this position, he was an assistant U.S. attorney with the Department of Justice in the Northern District of Illinois.

Chilbert joins the bureau as the chief information officer in its operations division. Previously, he was assistant inspector general for information technology at the U.S. Department of Health and Human Services.

Pappalardo is the bureau’s associate director for research, markets, and regulations. She previously served as assistant director for consumer protection at the Federal Trade Commission.

Roy serves as the CFPB’s chief operating officer. Prior to this position, she was the bureau’s chief information officer. Before joining the bureau, she held several positions at the U.S. Department of Homeland Security.

Royster is the bureau’s assistant director for the Office for Older Americans. Previously, she was the CEO of Seabury Resources for Aging, a nonprofit organization in the D.C. area.

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