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CFPB complaint narrative plan should be scrapped, industry groups say
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Banking, Consumer Protection
Friday, September 26, 2014
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The Consumer Financial Protection Bureau should abandon plans to add complaint narratives to its public database of consumer gripes, according to major trade groups representing the banking and mortgage industry participants. Meanwhile, consumer advocates urged the CFPB to finalize its proposed policy on public consumer complaint narratives. Read on to learn what groups on both sides of the issue are saying.
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