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CFPB tweaks proposed credit card pre-dispute arbitration survey
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Consumer Protection
Tuesday, June 10, 2014
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The Consumer Financial Protection Bureau is continuing work on a proposed telephone survey that will be part of a Dodd-Frank-mandated study on credit card pre-dispute arbitration agreements. The bureau has been receiving feedback on the survey for months and recently sought additional comments on a revised survey proposal. Read on to learn what industry stakeholders have been saying about the proposed survey and how the bureau responded.
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