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Industry group fires back at CFPB debt collection report
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Consumer Protection, Regulatory News
Friday, March 28, 2014
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A trade group representing the third-party debt collection industry is taking issue with a recent Consumer Financial Protection Bureau report on debt collection complaints. The bureau said the complaints federal regulators receive reveal consumer harms and will help direct the agency’s consumer protection functions. However, ACA International, which represents thousands of third-party debt collectors, said the report should not be used for setting public policy.
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