The Consumer Financial Protection Bureau’s (CFPB) first Complaint Snapshot report since Mick Mulvaney assumed leadership duties focuses on consumer complaints about debt collection, but also reveals significant increases in complaints about other products and services.
Alterations to the CFPB’s complaint submission process in April 2017 enabled consumers to submit consumer reporting complaints about data furnishers that supply consumer information to consumer reporting companies, contributing to this increase in credit or consumer reporting complaints, the report stated.
Read on to find out more about the report’s findings.