A report released by the Consumer Financial Protection Bureau (CFPB) examines reports by consumers, nationwide, claiming to have felt harassed and even threatened by debt collectors or creditors in the past year.
In prepared remarks delivered during a CFPB event in Washington, D.C., CFPB Director Richard Cordray highlighted some of the problems within the multi-billion dollar debt collection industry, as reported by consumers, and how they often result in consumer harm.
Read on to find out what actions by debt collectors left consumers feeling harassed as well as other findings included in the report.