OpenClose has launched its native mobile app platform Mobile Assist.
The new tool adds features and functionality to help originators be more successful with a real-time omnichannel device platform. This can lead to delivering superior service and guidance to their borrowers and referral partners in a secure, seamless, and collaborative way, the company stated.
“OpenClose provides unburdened, secure connectivity to our digital lending ecosystem by eliminating the hardware tether associated with our competitors,” Allen Pollack, OpenClose vice president of innovation, said. “With mobile devices being such an integral part of our culture today and the demand for in real-time experiences, OpenClose wanted to fundamentally shift the way people think about mortgage loan origination.
“Consumers demand the flexibility to engage on their time with the devices that are always by their side and have the opportunity to communicate not only with their lender, but also with all parties critical to their transaction. Originators can now embrace the culture and better service their borrowers and partners with unmatched work-from-anywhere personalized experiences.”
With Mobile Assist, originators can generally product and pricing scenarios, run automated underwriting systems, lock loans, view conditions, receive real-time notifications, communicate easily, and have greater visibility into all aspects of the loan manufacturing process.
Users also can invite borrowers into a secure environment during any stage of the application process; upload or photo capture documentation; eSign documents; automatically verify employment, income and assets; view the loan’s progress; action loan conditions; and collaborate with necessary parties to complete the transaction efficiently.
Mobile Assist provides a flexible platform, available on Android, iPhone, or iPad devices. It interacts with OpenClose’s LenderAssist LOS, Decision Assist PPE, and ConsumerAssist POS.
“With on-the-go connectivity to critical data and tools, you become the partner that offers originators cutting edge tools while establishing operational efficiencies and reducing the cost to manufacture loans,” the company stated.