Wolters Kluwer recently announced that its compliance solutions business has formed a strategic partnership with CRMNEXT to enhance deposit product innovation and functionality using Wolters Kluwer’s Expere Deposit solution. This partnership was intended to allow regional banks and credit unions to streamline the creation of compliant banking documents and services for customers, helping them transform their branch and digital banking experiences into a growth driver.
The resulting integration was designed to be an in-branch, online, omnichannel solution that banks and credit unions can use to launch new products faster and more conveniently, according to a press release. When used in conjunction with CRMNEXT’s work simplification and automation capabilities, Expere centralizes the management of compliance content, providing the tools financial institutions can use to more seamlessly implement changes.
“Growth is imperative for both community banks and credit unions, and that is challenging in an increasingly competitive banking market. Work simplification and automation are required to power this growth, along with the convenience and service that customers expect without hiring additional staff in today’s increasingly tight labor market,” CRMNEXT CEO Joe Salesky said in the release. “By leveraging the unique strengths of CRMNEXT, coupled with the recognized power of Expere’s capabilities, we are now offering a best-in-class solution that can address the evolving needs of our clients.”
“The integrated Wolters Kluwer Expere/CRMNEXT solution enables omnichannel customer interactions from a single, unified platform. This partnership is another example of our commitment to providing clients with the solutions they need to work more efficiently and effectively. Expere, serving as the compliance content engine, streamlines customer and member onboarding, in any channel,” Wolters Kluwer Governance, Risk & Compliance Banking Solutions Vice President Samir Agarwal said. “Together, we can ensure that banks and credit unions have flexibility in navigating both the regulatory and competitive markets in the originations process.”